Orders will continue to be processed as normally during this time and we will also continue to answer any questions via email.
Winter Hours: Monday-Thursday, 9AM-3PM (Pacific Standard Time)
Chat with us Live! Use the link below to chat with us live while we are online (the chat console opens in your web browser).
Product Returns & Exchanges
To request a product return or exchange, please email us to firstname.lastname@example.org with the subject line "Request for Product Return". Please include the following:
Date of Purchase.
Name of the Purchasee.
Description of any problems with the product, if applicable.
Blaine, WA 98230
We ship most of our items, including almost all of our Norestar brand products, from Blaine, WA. In general you can pickup any Norestar products from our warehouse free of charge (subject to 8.5% sales tax) Monday-Friday 9-5PM. You must contact us prior to pick up regarding availability and pickup instructions.
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